What Exchange Delegation and Lync do?

This was something that I have wanted to share with you all. There were more queries from Service desk and desktop team about what “people I manage call for” do and how to remove/manage them from the Lync client.

The “People I manage calls for” is part of the delegation model. If the user in question is responsible for scheduling Lync/OCS meetings for the person in their “People I manage calls for” group, no you cannot remove them because removing them will remove their ability to schedule meetings as well. If that’s not the intention, and they ended up being a delegate by accident of exchange permissions then yes they can be safely removed.

There is a resource kit utility called SEFAUtil.exe that has the ability to add/remove delegations from Lync server manually.

Normally, Lync gets its delegate information from permissions settings in exchange. For the example, I’m going to use Boss and Admin instead of delegator and delegate because I find the latter confusing

For the admin to be able to schedule Lync meetings for the boss, the boss sets either “Editor” or “Author” rights on his calendar to his admin

Both the boss and the admin have the csclientpolicy –EnableExchangeDelegateSync set to $true

When the boss’s Lync client boots up it checks with exchange to see what permissions the boss has granted other people. It will find he’s granted his admin “Editor” or “Author” rights to his calendar and the Lync client will send a message to the Lync server to grant delegation permission to the admin.

When the Admin restarts their client, it will contact the Lync server and pull down the users that the admin has been granted permission for. The admin will then be able to schedule Lync meetings inside the boss’s calendar.

This is the normal process.

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One comment on “What Exchange Delegation and Lync do?

  1. Pingback: Lync – Exchange Delegate Sync Issue | augiitblog

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